Corporate Information
Diabolical Puzzles LLC - Box 140229 ANchorage, AK 99514- 907.830.1547.

For additional information about Diabolical Puzzles LLC, please write us at the above address.

Agreement
You should carefully review the following terms and conditions before you purchase any product offered on the Diabolical Puzzles LLC site (“Site”) (http://www.diabolicalpuzzles.com). Clicking the “Purchase” button on the Site indicates your acceptance of these terms and conditions. If you do not agree with these terms and conditions, you must not place an order on the Site. The following terms and conditions govern the sale of products on the Site by Diabolical Puzzles LLC. This document constitutes a binding agreement between you and Diabolical Puzzles LLC.

Ordering
All merchandise orders are based on the information supplied by you at the time of order placement. It is important for you to carefully review all the information that you have entered when you place your order. We have made every effort to ensure the accuracy of information on the Site, but we are not responsible for product availability, pricing errors, or omissions. Credit card charges are authorized at the time you place the order, and credit cards are charged when the ordered item ships or when the transaction is finalized, unless otherwise stated. Checks and money orders will be cleared through the Banking System before orders are shipped and will increase quoted delivery times. Please be sure of all shipping information when you order as shipping address changes will not be allowed after order placement.

Product
The Site offers only the finest products available and we make every effort to meet your high standards for quality, accurate descriptions, reliable shipping, and exceptional customer service. If you should have a problem, question, or concern, please contact us immediately by e-mail or by mail at the corporate address.

Inspection of Product Upon Receipt
You must examine the product when you receive it. If any item is damaged, you must notify Diabolical Puzzles LLC at once. Diabolical Puzzles LLC will not consider any claim for damaged items more than seven (7) days from the date of delivery.

Shipping & Title
Diabolical Puzzles LLC will arrange shipping of the product to your shipping address. If you order multiple pieces we may, at our discretion, recalculate and LOWER your noted shipping fee before charging your credit card if we are able to conveniently co-package these pieces. Title to the product passes to you upon delivery to the carrier and risk of loss passes to you upon delivery. The cost of normal shipping and handling is stated on the Site and will be charged to you at time of your purchase unless otherwise stated. Diabolical Puzzles LLC will not be responsible for delays in delivery due to events beyond its control, including shortage of supplies and materials, labor strikes, transportation failures, or acts of God.

Price & Payment
The price for your product is stated on the product’s respective Web page. Prices are subject to change without notice or obligation prior to the acceptance of your order. Terms of payment are within Diabolical Puzzles LLC’s discretion, and unless otherwise stated on the product web page, payment must be received by Diabolical Puzzles LLC at the time the order is placed and always prior to the time that the product is shipped to you. Your order is not binding upon Diabolical Puzzles LLC until accepted by Diabolical Puzzles LLC.

Product Returns
If the product you purchased is not what you expected and you are not satisfied, it is returnable and you may return the product within seven (7) days of receipt. We will replace the product or provide a credit for the product’s purchase price, less any restocking fees and shipping charges. Contact us by e-mail within seven (7) days of receipt to receive your return instructions. Merchandise returned without authorization will be refused, and the carrier will charge you freight in both directions. You must return your merchandise in original and resalable condition with all packaging material, or you will forfeit your rights to a credit or refund.

Order Cancellation
In many cases your purchase of a product may be cancelled. If you desire to cancel an order please contact us by e-mail. Request for cancellation must be received prior to shipment of the product. Purchases of certain products, however, may not be cancelled. These include, but are not limited to, custom made and special order products, and such products will be identified on their respective Web page(s). A restocking fee may be charged for certain products.

Damage in Delivery
For your protection, please do not sign for merchandise until you have inspected it for damage. Diabolical Puzzles LLC and its respective suppliers make every effort to prevent shipping damage. In the event merchandise is received damaged, however, please keep the original shipping carton and follow the steps listed below. United Parcel Service (UPS) - Quickly contact your local UPS office for a Damage Inspection Report. Request that UPS return the merchandise to the sender’s return address listed on the box. Please do not return the merchandise yourself, as this may delay your reorder. Contact us by e-mail or by mail at our corporate address, with the Damage Call Tag Number issued to you by UPS, and we’All arrange for your reorder. Common Carrier - If a common carrier delivers damaged merchandise to you, please write the nature of the damage on the shipping receipt and be certain that you and the driver sign this receipt and include the phrase “with exception”. Save carton and all packing materials. If the damage to the merchandise is severe, you may refuse delivery and note the damage on the shipping receipt. Please contact us as soon as possible by e-mail at or by mail at our corporate address.

Limitation of Liability
Under no circumstances, including, but not limited to, negligence, shall Diabolical Puzzles LLC and/or its respective suppliers be liable for any special or consequential damages relating to the product, even if Diabolical Puzzles LLC or its representative or its respective supplier has been advised of the possibility of such damages. In no event shall Diabolical Puzzles LLC's and/or its respective suppliers’ total liability to you for all damages, losses, and causes of action (whether in contract, or otherwise) exceed the amount, if any, you paid to Diabolical Puzzles LLC or its respective supplier for the product.

International Shipping
All prices are in U.S. dollars, customs duties and/or taxes are not included and will increase your cost. All customs duties and taxes are payable by you.

Availability
Diabolical Puzzles LLC and its respective suppliers are committed to shipping your product within three days. On occasion, however, an order may be delayed due to the product’s availability, the special nature of the order or other circumstances beyond the control of Diabolical Puzzles LLC and its respective suppliers. In the event there is a change or delay in filling your order, we will notify you immediately. We constantly update the Site with new product information; however, on occasion circumstances may change after the placement of your order. Therefore, Diabolical Puzzles LLC and its respective suppliers reserve the right to cancel your order with a credit to you at any time.

Credit Card Security
Your credit card information is safe when you shop with us. We use PayPal for all our transactions. All credit card information is transmitted in an encrypted form via secure server connections, ensuring that your transaction stays private and secure. If you suspect a problem, follow the normal reporting procedures defined by your credit card company and contact us immediately by e-mail or by mail at our corporate address. Most credit card companies cover all charges resulting from unauthorized use, but they may legally hold you liable for as much as $50.

Tax
Diabolical Puzzles LLC does not charge charge salessince the State of Alaska has no sales taxing authority. Prices do not include any customs duties, sales, use, value added, excise, federal, state, local or other taxes. All such duties or taxes shall be paid by customer.

General
This agreement is governed by the laws of the State of Louisiana, U.S.A. You hereby consent to the exclusive jurisdiction and venue of the courts in the City of Anchorage and Borough of Alaska, U.S.A., in all disputes arising out of or relating to the use of this Site. The use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including but without limitation to this paragraph. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. This agreement constitutes the entire agreement between user and Diabolical Puzzles LLC with respect to this Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Diabolical Puzzles LLC with respect to this Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.